Introduction
Welcome to Pagmich Technologies Distribution Limited ("Pagmich", "we", "us" or "our"). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website pagmich.com or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account on our website
- Place an order for products
- Contact us via phone, email, or our contact form
- Subscribe to our newsletter or promotions
- Leave a review or comment
The personal information we collect may include:
- Identity Data: Full name and contact details (email, phone number).
- Location Data: Billing and shipping address.
- Financial Data: Payment information (processed securely via Paystack/Flutterwave).
- Transaction Data: Order history and purchase preferences.
- Technical Data: Device information, IP address, browser type, and usage data.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders accurately.
- Send order confirmations and delivery updates.
- Manage your account and provide dedicated customer support.
- Send promotional emails and exclusive offers (only with your consent).
- Improve our website performance, products, and services.
- Comply with necessary legal obligations.
- Detect and prevent fraud and unauthorized transactions.
- Respond promptly to your enquiries and feedback.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these specific situations:
- Delivery Partners: To successfully fulfill and deliver your orders to your location.
- Payment Processors: To facilitate secure transactions via trusted partners like Paystack.
- Legal Requirements: When required by Nigerian law, court orders, or to protect our legal rights.
- Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your login credentials and shopping cart items.
- Understand how you navigate and interact with our website.
- Improve website performance, speed, and general functionality.
- Show you relevant content and product recommendations.
You can choose to disable cookies in your browser settings. However, please note that some features of our website may not function properly without them.
Data Security
We take the security of your personal information seriously. We implement robust technical and organizational measures to protect your data, including:
- SSL (Secure Socket Layer) encryption on all web pages.
- Secure payment processing strictly via PCI-compliant providers.
- Regular security updates, vulnerability scans, and monitoring.
- Restricted staff access to personal data on a strict need-to-know basis.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee its absolute security.
Your Rights
As a user, you have the right to:
- Access the personal information we currently hold about you.
- Request immediate correction of inaccurate or incomplete information.
- Request permanent deletion of your personal data from our servers.
- Opt out of marketing communications and newsletters at any time.
- Request a copy of your data in a structured, portable format.
- Lodge a complaint with the relevant data protection authority in Nigeria.
To exercise any of these rights, please contact us directly using the details provided below.
Third Party Links
Our website may contain links to third-party websites or services. We have no control over the content, privacy policies, or practices of those sites and accept no responsibility for them. We strongly encourage you to review the privacy policy of any third-party site you visit.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will take steps to securely delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. When we do, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website after any changes are published constitutes your explicit acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Pagmich Technologies Distribution Limited
13 Kodesoh Street, Computer Village, Ikeja, Lagos, Nigeria